Contact Us

Whitney is the primary — and generally the only — point of contact for the rescue. Please e-mail her for all inquiries about adoptions, surrenders, volunteering, care and behavior questions, media inquiries, events, educational presentations, and so forth.

Please understand that immediate responses are not always possible given the demands of work, family, and animals; email is often not checked until after work hours and on weekends. Every effort is made to respond to all emails within 24-72 hours. It sometimes takes a little longer if the rescue’s inbox is swamped.

June 16, 2018 — If you are making an inquiry about adoption, surrender, abandonment or seizure cases, or fostering, please see the June 2018 item on our Rescue News page.

Inquiries About Medical Issues

While we have dealt with a huge array of medical problems in guinea pigs, and can usually give you possible causes of symptoms that your guinea pig is showing, we are limited by what we can do in e-mail. In person or by e-mail, even with all of our experience, we are no substitute for the hands-on diagnosis and treatment provided by a veterinarian who specializes in small exotic animals.

If your guinea pig is in critical condition, or displaying severe symptoms, we implore you to make your first action a phone call to a veterinarian’s appointment desk — not an e-mail to us. Problems escalate very quickly in guinea pigs and other small animals, and a delay of even a half-day can be dangerous for them.

Contacting Us By Mail

If you prefer not to use e-mail, our postal address is:

The Critter Connection, Inc.
P.O. Box 344
Shelton, CT 06484-9994